The number of remote workers rises every year. Instead of working a 9-5 shift in an office, employees prefer flexible schedules and the option to work...
Category: News
Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately,...
To determine the best VoIP provider for your business, you should strategically compare the price of each plan, the quality of service, and the differences...
Zendesk Support converts incoming support requests from multiple communication channels into ‘tickets’. This provides a single contact point between...
Non-Geographic Numbers (NGNs) are phone numbers that begin with 1800,1850, 1890, 0818, and 076 in Ireland. People use NGNs whenever they call a business,...
