Choose a plan or build yours

Number of users
1-2 users
3-19 users
20+ users

Essentials

$ 9 .99
/user/month
Free Trial

Free 14 days. No credit card required.

  • Free Landline Calls to 32 Countries*¹
  • All essential features
  • Minimum 4 users
  • See More

Unlimited

$ 24 .99
/user/month
Free Trial

Free 14 days. No credit card required.

  • Unlimited Mobile & Landline Calls*¹
  • All Unlimited Features
  • More Recording Space
  • Minimum 2 users
  • See More

Premium

$ 34 .99
/user/month
Free Trial

Free 14 days. No credit card required.

  • Everything in the Unlimited Plan
  • All Integrations
  • All Call Center Features
  • Minimum 2 users
  • See More
Call Rates in United States of America Essential Unlimited Premium
Landline Free Free Free
Mobile Free Free Free
Call rates can vary. For detailed call rates, please download our 2020 full call rates list. *¹Fair usage policy applies.
Detailed Pricing Essential Unlimited Premium
Price for inbound calls & internal calls (toll-free excluded) Free Free Free
Local phone number included in the account 1 1 1
Price for additional phone numbers From $10/mo. From $10/mo. From $10/mo.
Minimum number of users 4 users 2 users 2 users
Storage for recordings 42 hours per account 420 hours per user 420 hours per user
Automation Essential Unlimited Premium
Time-based Call Routing (Opening/Closing Hours)
Multiple Auto-Attendant with Custom Greeting Messages
Multiple Voice Menu
Multiple Ring Strategy
Multiple Group Timeout Action
Call Forward to Mobile
Automated Caller ID
Call-ID Number-name
International User Localization
Missed Call Email Notification
Voicemail-to-Email
User Offline Notification
Call Backup
Callback Widget
Professional Voiceover
Add-on Add-on
Productivity Essential Unlimited Premium
Smart Call Transfer
Parallel Calls
Call Notes
Call Tags
Call Waiting
DND (Do-not-disturb)
Custom Call ID
Click-to-Call
Speed Dial
Individual Voicemail
Wrap-up Time
Desktop Notification
Ring on Announcement
Ring on Speaker
SMS Tool
Add-on Add-on Add-on
Collaboration Essential Unlimited Premium
Call Group
Call Pick Up
Group Voicemail Box
Shared Contacts
Distinctive Ringtones
Call Conferencing Room
Call Blocking
Queue Callback
Monitoring & Management Essential Unlimited Premium
Team Status
Advanced Call Logs
Extension Usage
Peak Time
Call Stats
Call Tracking
Online User Management
Daily/Weekly Email Report
Call Barring
Agent Reporting
Help Center Access
Phone, Email & Live Chat Support
Onboarding & Training
Live Call Wallboard
Live Call Monitoring
Integrations Essential Unlimited Premium
Google Contacts
HubSpot
Salesforce
Zoho CRM
Pipedrive
Zendesk Support
Zendesk Sell
Intercom
Zapier
ActiveCampaign

Enterprise

Custom
/user/month
Build Yours

Get a tailor-made plan based on your needs.

  • Mix & Match Subscriptions
  • Unlimited Calls*
  • Multi-Site Solution
  • Custom Reporting
  • API Developer Support
  • See More
Call Rates in United States of America
Landline Custom
Mobile Custom
Call rates can vary. For detailed call rates, please download our 2020 full call rates list. *¹Fair usage policy applies.
Detailed Pricing
Price for inbound calls & internal calls (toll-free excluded) Free
Local phone number included in the account 1
Price for additional phone numbers From $10/mo.
Minimum number of users 4 users
Storage for recordings 42 hours per account
Automation
Time-based Call Routing (Opening/Closing Hours)
Multiple Auto-Attendant with Custom Greeting Messages
Multiple Voice Menu
Multiple Ring Strategy
Multiple Group Timeout Action
Call Forward to Mobile
Automated Caller ID
Call-ID Number-name
International User Localization
Missed Call Email Notification
Voicemail-to-Email
User Offline Notification
Call Backup
Callback Widget
Professional Voiceover
Add-on
Productivity
Smart Call Transfer
Parallel Calls
Call Notes
Call Tags
Call Waiting
DND (Do-not-disturb)
Custom Call ID
Click-to-Call
Speed Dial
Individual Voicemail
Wrap-up Time
Desktop Notification
Ring on Announcement
Ring on Speaker
SMS Tool
Add-on
Collaboration
Call Group
Call Pick Up
Group Voicemail Box
Shared Contacts
Distinctive Ringtones
Call Conferencing Room
Call Blocking
Queue Callback
Monitoring & Management
Team Status
Advanced Call Logs
Extension Usage
Peak Time
Call Stats
Call Tracking
Online User Management
Daily/Weekly Email Report
Call Barring
Agent Reporting
Help Center Access
Phone, Email & Live Chat Support
Onboarding & Training
Live Call Wallboard
Custom
Live Call Monitoring
Custom
Integrations
Google Contacts Custom
HubSpot Custom
Salesforce Custom
Zoho CRM Custom
Pipedrive Custom
Zendesk Support Custom
Zendesk Sell Custom
Intercom Custom
Zapier Custom
ActiveCampaign Custom
Monthly
Annually (save up to 30%)

Have questions on our pricing?

A user is anyone that will be using the system: an agent, supervisor or administrator. When creating a user, you can choose to associate this new user with an extension or not.

No, but if you have a particular requirement, we recommend speaking with one of our account managers to find the best solution for your needs.

Yes! You are free to switch plans, add and remove users, upgrade or downgrade, at any time.

In most cases, yes! If you own a phone number with your current provider, you can port it over to your NUACOM Account. Also, we can set up a call divert from your existing provider to ensure there will be no downtime during the switch. For more information on the porting process, timeframe and charges, please contact us.

Yes! You can configure your credentials on up to 3 separate devices: desktop app, mobile app and IP phone. When you receive an incoming call, all devices connected with your credentials will ring simultaneously.

We offer a 30-day rolling contract basis for all of our standard prices. If you are interested in an annual contract, please contact our Sales Team on live chat.

Yes, all the prices and call rates are excluding taxes.

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