News,Sales

5 Ways to Create an Emotional Connection with Your Customers

Creating an emotional connection with your customers requires a lot of time and energy, but it’s worth the effort. If you want to create a lifelong...

News

Top 7 Phone System Features for Customer Service Teams

Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately,...

Business Phone System,Customer Service

5 Quick Tips to Provide First-Class Customer Support Over the Phone

  With a lot of attention being directed towards text communication, whether it’s social media or email, it still can’t outdo the impact of speaking...

Business Phone System,Phone System for customer service,VoIP Features,VoIP Phone System

No engaged tone: how to handle unlimited calls, simultaneously!

How much money does your business lose due to busy lines? It seems hard to measure but with the right tools and data, you can find out. You can even measure...

Business Phone System,Phone System for customer service,VoIP Phone System

How VoIP Phone System Can Improve Customer Service

  Have you ever thought how you can improve your customer service level? I'll give you one tip: do it per channel! There are many important communication...